Take Part in the Chelsea Supporters Trust Annual Survey

The sixth annual Chelsea Supporters Trust survey is now available online.

In order for the Trust to operate on a mandate that is a true representation of Supporters’ views, we need to know how you feel about the core issues affecting the Club. By carrying out this survey every year, the Trust is able to track supporters’ concerns. Where appropriate, questions have been dropped and new ones included.  In addition to regular topics, subjects this year include safe standing, VAR, and the proposed winter break.

Members have been emailed a link to the survey (please check junk mail folders if you have not received it). You can also access the survey on the following link:

https://www.surveymonkey.co.uk/r/CST_Survey2018

As in previous years, the results will be presented to the Club. Your opinions really do make a difference! You can read about responses to previous surveys in the survey section of our website.

FA RESPONDS TO FAN REPS CALLS OVER CUP PRICING

Following the meeting last week between senior FA executives and fan representatives from the teams competing in this season’s FA Cup semi-finals regarding ticket pricing for the semi-finals and final, the FA has confirmed a number of changes to its previous approach.

  • Concessionary tickets will now be charged at £25 off the full adult rate for categories A and B for this year’s final. Concessions for categories C and D remain at £10 off the full adult rate.
  • The FA has committed to review the price bandings behind the goals in Level 1 of Wembley stadium, in collaboration with fan representatives, for the 2018-19 semi-finals and final in recognition of the contribution fans in those areas make to the spectacle and atmosphere.
  • There is a commitment to evaluate the feasibility of introducing a more accessibly priced family area for the 2018-19 semi-finals and final.
  • The FA has committed to keep prices in line with inflation until 2021.

The movement on concessions for this year’s final is to be welcomed, as is the commitment to address the wider issues we raised ahead of next year’s competition. We are obviously disappointed that the other decisions taken for this year’s competition will stand, meaning fans face significantly higher costs. And while the pledge to keep future price increases below RPI until 2021 is progress, we still believe tickets are priced too high and that ticket price inflation has been too steep. The FA’s income from sponsorship and broadcasting linked to the FA Cup will increase significantly from 2018-19 and we expect to see some of that invested in loyal fans whose support is vital for the spectacle that those sponsors and broadcasters are investing in.

Football ticket pricing is not an ordinary competitive market. It is a monopoly and the FA, as the game’s regulatory body, should be setting an example by rewarding fans’ loyalty.

What we are encouraged by is the FA’s acknowledgement that this year’s decisions should not have been taken without proper consultation with supporters. And so we welcome the commitment to discuss pricing for subsequent competitions properly with supporter groups.

The test of that commitment will come as discussions play out. The FA now has the chance to set the standard for genuine consultation that enhances the reputation of the FA Cup, a competition fans continue to hold dear.

Chelsea Supporters’ Trust

Manchester United Supporters’ Trust

Southampton Fan Groups

Tottenham Hotspur Supporters’ Trust

FAN REPS MEET WITH FA EXECUTIVES OVER CUP PRICING

On Monday 9 April, fan representatives from the Clubs competing in the FA Cup semi-finals along with FA Council supporter representative, Katrina Law, met with FA CEO, Martin Glenn and senior FA executives to discuss the increase in pricing for this season’s FA Cup semi-finals and final.

Chelsea Supporters’ Trust, Manchester United Supporters’ Trust, Southampton fan groups and Tottenham Hotspur Supporters’ Trust had previously released a joint statement questioning the need for the increases on the back of record broadcast and sponsorship deals and calling for a rethink.

The opportunity to meet with FA decision makers for a constructive and frank discussion was welcomed, as was the acknowledgement that future dialogue should ideally take place before decisions directly affecting fans are made, where possible.

The fan reps have asked that the FA consider a number of measures to reduce the impact of ticket price increases on supporters at this season’s final. With sales already concluded and tickets already printed for the semi-finals, there was no opportunity to revisit the pricing policy for the games scheduled for the 21 and 22 April at this stage.

The FA has committed to explore the viability of those measures and to respond within the next ten days. We’ll make further comment after receiving that response.

Chelsea Supporters’ Trust

Manchester United Supporters’ Trust

Southampton Fan Groups

Tottenham Hotspur Supporters’ Trust