League Cup Information and Advice for Supporters

League Cup Information and Advice for Supporters
This Tuesday, the Chelsea Supporters Trust attended a meeting at Scotland Yard with the Metropolitan Police, British Transport Police, officials from Wembley Stadium and representatives from Chelsea and Tottenham Hotspur Football Clubs. Following this meeting, we have been asked to distribute the following information and advice to Chelsea supporters:


At Wembley Stadium:
To avoid delays on entering the stadium, all supporters are advised to arrive early as the area around Wembley is congested on matchdays.
There will be zero tolerance towards racism and pyro inside and outside Wembley Stadium with sniffer dogs present to prevent the use of smoke bombs and flares, etc.
There will be a sizeable police presence at the game and a number of potential flash points for trouble and/or crushing have been identified by the police and Wembley Stadium. Stewards will be present on both sides of the segregation lines within the stadium, facing both sets of respective supporters.
Further information regarding Wembley Stadium can be found here.
Chelsea Pubs:
The pub split for Chelsea and Tottenham supporters has been released and can be viewed on the CST website here. Pubs will stop serving alcohol one hour before kick off and the match itself will not be screened at any public venues in the Wembley area. Off licenses and supermarkets will not sell more than four cans of beer to any one person and the whole of Wembley is covered by a no street drinking order.
Wembley Stadium is designated as a dispersal zone and any ticket touts that are identified will be moved on.
There are no major transport problems reported for Sunday in central London, however be aware South West Trains are carrying out engineering works. The Circle and District Lines are subject to part closure between Kensington (Olympia), Earl’s Court and Embankment. All trains from Baker Street will have British Transport police on board. The Globe at Baker Street will have fencing on the pavement outside the pub.
Chelsea Support:
The Chelsea Pride of London overhead flag will be displayed before the game and flags for each team will be laid out on individual seats for supporters.
The Chelsea Supporters Trust wishes everyone associated with the club, from Mr Abramovich and the players to our supporters, an enjoyable and successful day!
Chelsea Supporters Trust
‘Making Your Voice Heard’
Twitter: @ChelseaSTrust

CST Response to Chelsea Ticket Price Announcement for 2015/16

CST Response to Chelsea Ticket Price Announcement for 2015/16
It is pleasing to see the recent announcement by Chelsea FC that season ticket and individual match ticket prices are to be frozen for next season. It is particularly positive to see that the junior category age limit has been raised from Under 18 to Under 20. We believe that the club are to be congratulated for these moves and for the continuation of the policy of subsidising away travel and tickets.

The Chelsea Supporters Trust annual members survey highlighted, again, that ticket pricing was the most important issue for our members. The CST board submitted a 2015/16 ticketing proposal to the club earlier this month which can be read here, pointing out that freezes had already been announced at other Premier League clubs, and held a follow-up meeting with the club on the subject. Obviously we welcome the fact that much of what we proposed for next season is addressed in the announcement.

This CST 2015/16 proposal was submitted and discussed before the details of the new Premier League TV deal, worth £5.1bn over three years, were published. The value of this new deal, which comes into operation in August 2016, clearly gives all PL clubs significantly more scope to identify and implement progressive pricing schemes designed to attract more young supporters, and also offer increased match going opportunities for those who cannot afford current prices.

The CST sees opportunities for significant ticket price reduction from 2016/17 onwards as a key issue across all PL clubs, not just Chelsea. It is probably unrealistic to expect Chelsea to act in isolation. We are active members of the Premier League Trust Network and will be working with that network, and other groups, to campaign on a national basis, as well as continuing dialogue with the club. We will keep our members fully informed of activities and progress.

The club announcement and further details can be read here.

Chelsea Supporters Trust
‘Making Your Voice Heard’

Twitter: @ChelseaSTrust

CHELSEA SUPPORTERS TRUST MINUTES Special General Meeting 21 February 2015

The SGM was held after the Burnley home game on Saturday 21st February 2015

The Chelsea Supporters Trust SGM was held downstairs at the Finborough Arms pub, after the Burnley home game on Saturday 21st February 2015 at 17:30.

The SGM was open to voting members only, with some 60 attendees either finding a seat or standing at the edges of the room. The meeting was well attended.

The Chelsea Supporters Trust was delighted to have PC Paul Wright, of the Football Intelligence Unit, attending the SGM. PC Wright held a Q&A session during the meeting on the law, policing and stewarding and other related issues for football supporters.

PC Paul Wright of the Football Intelligence Unit was a familiar face to many of you as he covers Chelsea games both home and away. After the formal agenda was completed, PC Wright was happy to take questions on any relevant topic related to his work. It was all very informative and the problems the police have with touting issues was explained very well.
SGM Minutes 21 February 2015
The link to the Podcast is here.
And it’s posted on the Chelsea Fancast website here.

CST Board Members Tim Rolls (TR); Cliff Auger (CA); David Chidgey (DC); David Johnstone (DJ); Neil Beard (NB); Stuart Kinner (SK); Iain Rodger (IR); Julian Beattie (JB); Celia Mindelsohn (CM) Apologies: Theresa Magee; Paul Jeffrey


The meeting opened at 17:35. TR welcomed members to the meeting and advised that the meeting was quorate. TR urged CST members to report any incidents witnessed concerning the French police in Paris to customer.services@chelseafc.com

CST have issued a statement with regard to the incident on the Metro which can be found at http://www.chelseasupporterstrust.com/paris_metro.html


CST have formally written to the Club requesting a freeze in ticket prices; this was before the announcement of the new TV deal. Following this, the Trust was invited to meet with a a senior club executive to discuss. CST will campaign for reducing ticket prices, particularly for young people, for when the new deal kicks in. There was no commitment from the club re ticket price freeze or future policy on pricing but he is keen to keep the dialogue open.

Stamford Bridge

Details of discussions with CPO Board and CPO AGM can be found in February’s newsletter at http://www.chelseasupporterstrust.com/docs/newsletter_feb15.pdf . There is no news on the redevelopment of Stamford Bridge.

Football in the Community

CST has made a submission to the Dept of Media, Culture and Sport (DCMS) Expert Working Group on Football Supporter Ownership and Engagement. The submission states that supporter ownership of clubs like Chelsea is unrealistic but that supporter representation on a club board is achievable and desirable.

Safe Standing

The Welsh Assembly is taking safe standing seriously and it is also under discussion in Scotland. The momentum is with it; there are fewer politicians against safe standing, but realisation is still probably long term.


Members of CST Board have had several meetings with senior members of the Club board. Topics discussed include seating, safe standing and siting of away supporters. NB stated that the Club is listening to supporter concerns about atmosphere.


A member noted that, since the QPR game, stewarding has been relaxed. In the MHL, supporters have not been asked to sit down and there have been no letters sent re persistent standing, but there have been warning letters about standing on seats and hoardings.

Siting of away supporters

A member stated that away supporters should not be sitting in the Shed. Club has asked CST to solicit supporter opinion as to where away supporters should be seated in the next annual survey. Preferred area of East Upper is not possible because of Health and Safety concerns. A return to East Lower may be possible if dugouts are moved to West Stand (the manager does not like being surrounded by away supporters) but any changes may have to wait until stadium is redeveloped. A member stated that some clubs provide good seating areas for away supporters. Noted that Club is constrained by configuration of current ground; any redevelopment should incorporate safe standing and siting of away supporters in new design. A member asked about maintaining atmosphere by keeping people together if there is a temporary move to accommodate redevelopment of Stamford Bridge. NB confirmed that CST have already spoken to the Club about this and they understand the need to keep people together if we move.

Meetings with the Club

Four CST Board members met with Club executives in December to present the results of the annual survey. This was well received by the Club and they are keen to keep ongoing discussions with CST and to be kept informed of future survey results. The third annual survey is due to be sent out to members in May this year. For continuity, many of the questions will remain the same, but CM invited members to suggest any questions on issues of concern to supporters.

[TR welcomed Amanda Jacks, case worker for Football Supporters’ Federation (FSF)]

Stakeholder Engagement

CST have been in talks with Fulham and QPR Trusts since we share the same local council and police area. All these Trusts have agreed to have a joint approach to get the club supporters represented on the Hammersmith and Fulham Safety Advisory Group (SAG). Minutes of the SAG show that there have been discussions about football in the borough with contributions from the Police, St John’s Ambulance etc. but currently there is no 3 supporter representation. It was noted that Crystal Palace Trust participate in their local SAG. Noted that there is currently a big problem with touts at QPR for bigger games since the away allocation has been cut. The Premier League (PL) have met with Trusts that participated in the demonstration outside PL headquarters last year to discuss ticket pricing. CST will ensure that we are represented at the next meeting. FSF are organising another demonstration to coincide with next PL meeting.


Over the last few months, the majority of feedback received by CST has been about street touting and members ask why the police do not appear to be enforcing the law. It was noted that changing the ticketing system to eliminate paper tickets by putting cup games, etc. on season ticket and membership cards would greatly reduce the opportunity for touting. TR stated that it is not helpful when the Minister for Culture Media and Sport calls touts ‘classic entrepreneurs’. CST is disappointed that the recent Bill to outlaw touting was recently thrown out of Parliament. Noted by a member that touting contributes to lack of atmosphere at SB as the majority of people purchasing tickets this way are tourists who may have little interest in Chelsea. CST will be organising a ‘write-in’ to the local councils affected (H&F, RBKC); all were urged to participate and it was noted this would be particularly powerful if members who are residents of these boroughs wrote in.

Questions from the Floor

A member asked whether the Secretary for Culture Media and Sport had received any donations from secondary ticketing organisations. Ben Price announced the formation of ‘Chelsea Fans Against Racism’. There is currently a Facebook page and they are planning organise a poster and tee-shirt campaign. The aim of the group is to show the rest of the world that Chelsea do not accept racism in any football ground – ‘As fans we do not accept it any more’. Amanda Jacks stated that FSF has small pot of funds for diversity projects and suggested that the group contact them. A member stated that he always informed police stewards when he heard racist remarks at games but has been met with the attitude that they would like to sweep it under the carpet, with responses such as ‘your word against theirs’. AJ advised that if this occurs, their shoulder number should be taken and reported to the area police. Kick it Out also have an app where the seat number can be reported and they will deal with the incident.

The minutes of the Q&A with the police officers will be circulated to members once they have been approved.

Incidents with French Police outside the Parc Des Princes

CST Statement: Incidents with French Police outside the Parc Des Princes

Many CST members have contacted us to express their anger and concern regarding the behaviour of French police outside the Parc Des Princes before Tuesday’s Champions League game with Paris Saint-Germain. CS spray and batons were used on Chelsea supporters queuing to get in, with no obvious provocation. We have heard strories of women, children and elderly supporters being among those subjected to totally unwarranted police action. Hundreds of supporters missed kick off and others left the area completely and missed the game, not wanting to be among those hurt. Additionally, we have heard reports of overzealous policing inside the ground and also in the city centre before the match.

The club is keen to hear from as many supporters who were caught up in these incidents as possible. The link to submit your experiences to the club on the official website is here. Many Chelsea supporters have already contacted the club to recount their experiences and we urge others to do so.

The behaviour of the French police was, in our view, totally unacceptable and it is not the first time British supporters have had problems of this type in France in recent years. It is only by those affected reporting what went on, to assist the club in making strong representations to UEFA, that this situation can change.

For the Chelsea Supporters Trust statement on the Paris Metro video, see here.

Chelsea Supporters Trust
‘Making Your Voice Heard’

Twitter: @ChelseaSTrust

Website: www.chelseasupporterstrust.com

CST statement regarding video clip from Paris Metro

CST statement regarding video clip from Paris Metro
The Chelsea Supporters Trust condemns the behaviour of a small group of Chelsea supporters seen on the video clip taken on the Paris Metro yesterday. More than 2,000 Chelsea supporters attended the game, the vast majority behaved impeccably and it is a great shame that the behaviour of a tiny minority has let the club down.
The club has rightly condemned the behaviour seen on the clip and has made clear its strong reaction to what happened and its opposition to racism. The Chelsea Supporters Trust endorses this stance. 

Chelsea Supporters Trust
‘Making Your Voice Heard’
Twitter: @ChelseaSTrust

CST Statement: Disabled Supporters at PSG

CST Statement regarding disabled Chelsea Supporters at PSG

Ahead of Chelsea’s game with Paris Saint-Germain this coming Tuesday 17th February, the Chelsea Supporters Trust was contacted by a number of concerned members regarding the experiences disabled Chelsea supporters suffered at the Parc des Princes during last year’s fixture in the Champions League quarter-final.

The club has advised that they are taking appropriate action to try and avoid any repetition. They are liaising with PSG officials and are in dialogue with our travelling disabled supporters. There will also be a club representative situated in the section of the ground designated for disabled away supporters to monitor proceedings during the match.

The deplorable incidents
of last year, involving our supporters being threatened and spat at and having verbal abuse and missiles thrown in their direction, occurred as a direct result of PSG siting away disabled supporters in front of home fans. UEFA’s original decision to demand the French club play one Champions League game with a part-closure of their stadium was subsequently reduced to a €50,000 fine, something the CST considered a very soft punishment for not only the abuse of supporters, but also for the fact that it was allowed by a club of PSG’s means to occur. Last September’s Fans Forum minutes made clear the club’s disappointment at the verdict, but that they were unable to take any further action.

The CST believes these decisions put UEFA’s commitment towards the eradication of discrimination across European football in a bad light. While Paris Saint-Germain were ordered to make ‘specific transformations’ to the Parc des Princes, it is unfortunate that the timing of this game has made it unlikely for these to have occurred in time.

Disabled supporters have the right, as do all football supporters, to attend games without threat or harassment and we hope all travelling Chelsea supporters, disabled and able-bodied, have a safe, enjoyable and successful trip to Paris.

Chelsea Supporters Trust
‘Making Your Voice Heard’
Twitter: @ChelseaSTrust

Newsletter – February 2015

Here is the February 2015 Chelsea Supporters Trust newsletter. There is plenty going on at the moment and this newsletter is designed to keep our members up to date with CST activities

Special General Meeting — Reminder

A reminder that the next CST Special General meeting is after the Burnley game, in the basement of the Finborough Arms. Further information, including the agenda, is detailed here

The special guest is PC Paul Wright of the Football Intelligence Unit who will discuss match day policing at Stamford Bridge, touting, away and overseas policing etc.

In addition to those physically present at meetings, we are getting an increasing number of members listening live or downloading a recording. Over 2,000 people downloaded the last SGM on Soundcloud, and a lot more listened using I Tunes.

Ticket Pricing

One issue bound to be raised at the SGM is the new £5.1bn TV deal, the opportunities it presents PL clubs around ticket pricing from 2016/17 and what the CST can do in terms or campaigning. Every supporter will have a view on this, so come along to the meeting and express yours.

The CST wrote to the club requesting a ticket price freeze for the 2015/16 season. The letter can be seen here. We discussed the contents of the letter with the club, and they said they understand our position and informed that the prices for next season will be announced in due course. It is worth pointing out that this letter was sent, and discussed with the club, before the new TV deal was announced.

League Cup Final — Meeting with Met Police

Two CST board members are attending a meeting with the Metropolitan Police and other interested parties to discuss policing at the forthcoming League Cup final. The meeting takes place in the week before the game. If there are specific issues you would like raised, please let us know at the SGM.


The feedback received after recent pre-match light displays at Stamford Bridge has been very positive, and it is clear that these displays have had a positive impact on atmosphere in the ground. CST board members continue to meet with, and work with, club executives on this issue.

Street Ticket Touting

Street ticket touting is clearly becoming an increasing problem on match days and it is evident from feedback that this is a very hot issue with our members. We are talking to a number of other supporters trusts (including QPR and Fulham, who are in the same borough as Chelsea) as to the best way to campaign on this issue (both on a Chelsea specific basis, and more widely), and to get the police and council to take more effective action. The current Culture Secretary’s stated position that touts are ‘classic entrepreneurs’ indicates that legislation may be some way off but we are exploring what realistic options exist. This is another issue that will be explored at the SGM.

Paris Trip

We wish safe and enjoyable trip to Paris for all Chelsea supporters travelling out. The CST have spoken to the club about the problems experienced by disabled supporters last April and the steps that have been taken to avoid a recurrence.You can read our statement on the matter here


At the recent CPO AGM, we submitted advance questions about the future of the stadium and related issues. These were answered verbally by CPO board members, who also gave us this written response: –
“We have met with architects appointed by the Club for the very limited purpose of being shown a scheme for possible developments to the streetscape in the immediate vicinity of Stamford Bridge. Rick Glanvill was also consulted to identify club “heritage” colours that might be used in that scheme. We have not been privy to any stadium redevelopment plans. Nor have we been given any indication of milestones. We have, as you might expect, asked the Club to be as forthcoming and transparent as they can be as to their proposals. We have not been involved in or briefed about any discussions which the Club may have had with the local authority. If, in due course, a planning application is made we must, as owners of the ground, be made aware of any specific proposals.
We have had no discussions with the Club about the future of CPO in the event of a Stadium redevelopment. To date the Club have been very supportive of CPO. The Directors remain committed to the company’s objects. A stadium re-development would not affect the fundamental purpose of CPO. CPO’s future role is, and will remain, a matter for its shareholders and not for the Club.”

Further Reading

In the News

Gary Lineker demands affordable football for all as new TV deal makes each televised match worth £10m (with quotes from CST chair Tim Rolls).
Henry Winter: Premier League must agree to underwrite fan campaign for maximum £20 away ticket.
Playfair Qatar: 4,000 workers likely to die before 2022 Qatar World Cup
FSF statement on unjustified and unreasonable SAG decision to reduce Stoke allocation at Blackburn.


Chelsea could take advantage and make Wembley a temporary home.
Club advice on street ticket touting
Great article on how football in London has changed over the last 40 years

For all the latest news and views that catch the CST’s eye, follow the Trust on Twitter at www.twitter.com/chelseastrust and like us on Facebook at www.facebook.com/chelseasupporterstrust

Travel News

Get advance ticket alerts from thetrainline,com  Before you book, please remember that fixtures are subject to change due to television demands:

The Two Together Railcard gives a third off rail fares: http://www.twotogether-railcard.co.uk/leaflet/

Travel to the Bridge by train? Weekend travel news from Tfl:

Follow TfL travel status on Twitter: