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Chelsea Supporters’ Trust members and matchgoing supporters have overwhelmingly rejected the introduction of balloting for Chelsea FC tickets. The CST has consistently made clear to the club that balloting would not be welcomed by matchgoing supporters, and that the CST would oppose its implementation. That position has been reinforced through CST member feedback, supporter engagement…
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Chelsea FC has today announced significant changes to its ticketing policies for the 2026/27 season, including updates relating to ticket applications, ID verification, loyalty points, season ticket utilisation and away ticket transfers. This full announcement can be found here. The Chelsea Supporters’ Trust is gathering supporter feedback following today’s announcement and ahead of ongoing discussions…
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On Wednesday 6 May, Chelsea FC will host a Town Hall meeting for supporters to discuss upcoming changes to the club’s ticketing policy. From next season, a number of changes will be introduced which are likely to affect how supporters access tickets, including areas such as eligibility, allocation processes and overall ticketing approach. The purpose of…
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Dear All, Chelsea supporters have been asked to accept an unprecedented level of change in the name of a long-term vision that has never been clearly or consistently explained. Four years on, that vision has still not earned their trust. This is not a reaction to a single result or a run of form. It…
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Chelsea’s ticketing system is failing its supporters, and this season has left many fans frustrated, confused and, at times, completely shut out. Week after week, loyal supporters are logging on, queuing and paying for memberships, yet still coming away empty-handed or dealing with errors and inconsistencies. For many, following Chelsea now feels harder, more stressful…
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The Chelsea Heritage Partnership is delighted to present its next Those Were the Days heritage event. This time we turn our attention to our formidable women’s team and their amazing record in the Women’s FA Cup. From our first win in the inaugural playing of the final at Wembley in 2015, to being current holders,…
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Following Charlton AFC vs Chelsea FC on 10 January 2026, the Chelsea Supporters’ Trust has raised serious concerns about the unannounced holdback, which overshadowed the matchday experience. A letter to the MET Police has been drafted and will be delivered on Thursday 15 January when the CST meet with the MET Police to discuss policing…
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Dear CST members, The Chelsea Supporters’ Trust (CST) recently conducted a short, anonymous survey of its members to understand supporter views on the current ownership, governance, and wider structure of Chelsea Football Club. The survey received a strong response from members and provides a clear snapshot of supporter sentiment at this point in time. The results…








