Tag Archives: Chelsea Supporters Trust

CST Annual Survey 2018 – Results

The results of the Chelsea Supporters’ Trust Annual Survey are now available and can be downloaded here.

We’d like to thank all of you who participated in the survey held between Mid-April until the end of May this year. It is arguably one of the most important activities the Trust is involved with on your behalf. It is an important barometer of our concerns, issues and views on the Club and in addition the results feed in to the motions you vote on at the AGM which in turn become CST policy for the year ahead.

We will be meeting with the Club in November to discuss the survey results in detail and any concerns and issues arising.

The key points and highlights are as follows:

  • There was a great response this year with nearly 3,000 responses received.
  • It was very encouraging to see a growth in the number of 16-25 year-olds participating in the survey. These are the supporters that represent the future of the Club’s support and it’s great to see them getting involved
  • The survey came out before the Club’s announcement regarding the postponement of Stadium redevelopment. However the views expressed regarding the temporary stadium mirror last year’s: roughly speaking Twickenham 50%, Wembley 40% and Stratford 10%.
  • One of the strongest messages coming through in the Survey was the support for the introduction of Safe Standing. We asked in the context of a new build stadium but it was referred to regularly throughout the survey, particularly in response to any questions regarding atmosphere. It is our belief that the Club should now push forward with the introduction of rail seating i.e. Safe Standing at Stamford Bridge in its current configuration as soon as possible.
  • It will come as little surprise that the supporters still find prices too high and many are put off attending or attending as often as they would like as a consequence.
  • A recurrent theme was the need to provide for the fans of the future with more availability and options for younger supporters. This was not just for junior supporters but also for young adults; we are probably all aware of the crippling costs associated with living or working in London and the transition from buying ‘child’ tickets to paying full adult price is brutal.
  • This would also assist in the issue of improving atmosphere; the combination of safe standing and increased young adult attendance can only lead to a better atmosphere in the ground.
  • Kick off times remain a point of contention, with Mondays and (sadly for this year) Thursdays seen as particularly unpopular.
  • It is also clear that most supporters feel that more notice should be given before moving games; more than 50% supported a minimum of 6-8 weeks’ notice. While the TV companies tend to meet their target of 6-8 weeks early in the season, as the season goes on they often revert to short notice causing chaos for travel and planning for both UK and Overseas supporters.  
  • Supporters were in favour of a winter break by roughly 2 to 1, preferring a single weekend break for all clubs over a staggered one (which was subsequently announced)
  • As is usually the case after a less successful season, significant dissatisfaction with some aspects of the running of the Club was evident. Particular areas of concern were a lack of footballing knowledge on the Board and poor recruitment/operation in the transfer window.
  • The Supporter Liaison Office role at Chelsea continues to be performed by a full time employee of the Club, whereas three quarters of supporters feel that this vital role in representing supporters interests to the Club and liaising with the Club should be done by an independent supporter.

Once again thanks for your support.

David Chidgey

Chairman, Chelsea Supporters Trust

Special General Meeting with Special Guest, Henry Winter

The next CST Special General Meeting will be held on Saturday 20th October at 15:30 pm (after the Chelsea v Man Utd match) at The Atlas Pub (upstairs) 16 Seagrave Road London SW6 1RX 

 

The Venue

The venue for the SGM is the upstairs Bar of The Atlas Pub in Seagrave Road, 15 minutes’ walk from Stamford Bridge and close to West Brompton underground station. Attendance at the meeting is open to paid up voting members of the Trust only. Membership to the CST costs £5 per year and includes a free pin badge. You can sign up easily from our website and we accept payment by credit or debit card or via PayPal. We hope as many of you as possible will attend in person but as there is limited space available, to avoid disappointment, please confirm that you will be attending by emailing membership@chelseasupporterstrust.com 

Unable to Attend?
With thanks to the Chelsea FanCast, overseas members or those unable to attend in person will be able to listen to the meeting live and interact online at www.mixlr.com/chelsea-fancast. Minutes and a podcast of the SGM will be available following the meeting.

AGENDA

  1. Introduction
  2. Chairman’s Report
  3. Updates on progress and actions regarding motions passed at AGM (Working Group Reports): –
    • Annual Survey (David Chidgey on behalf of Ramzi Shammas)
    • Supporter Issues (Cliff Auger/Tim Rolls)
    • Community (Cliff Auger)
    • Safe Standing (Henry Fowler)
  1. Members Q & A
    • An opportunity for members to ask the Board questions on issues of concern to them
  2. Any Other Business

Special Guest: Henry Winter, Chief Football Writer of The Times

Henry Winter is chief football writer of The Times. A five-times winner of football journalist of the year in England, Henry is a Ballon d’Or judge and in 2018 covered his eighth World Cup finals.

Henry is one of the most respected football journalists writing today and has always championed supporters’ issues. With a deep love for the game, he inherently understands both supporters importance to the game as a whole and the hardships they increasingly endure in modern football, ruled by big business and money.

Henry also walks the walk as well as talking the talk, evidenced by his engagement with football supporters on twitter and his reading of football fanzines, cfcuk among them. 

In short, Henry ‘gets it’ and we are delighted to have him as our special guest at our SGM. We’ll be talking to Henry about his experiences writing about football for over 20 years; the relationship between football supporters and the football press; why supporters issues are so important to the future of the game as well as his thoughts on Chelsea past and present.

Close
It is anticipated that the formal meeting will end by 17.30/18.00 at the latest.

Chelsea Supporters’ Trust
Making your voice heard

Annual General Meeting 2018

 Chelsea Supporters Trust logo

ANNUAL GENERAL MEETING 2018

Notice is hereby given that the Annual General Meeting of the Chelsea Supporters Trust will be held at 14:00 on Sunday 19th August 2018 in the Hollins Suite, Millennium Reception, West Stand, Stamford Bridge, Fulham Road, London, SW6 1HS.

All members are welcome to attend the AGM but we must have confirmation that you will be attending no later than 10.00 pm on Thursday 16th August as Chelsea FC require us to provide a list of attendees for security. If you turn up without having confirmed your intention to attend by the time above you will not be admitted to the meeting.

To attend the AGM Members need to have paid their annual membership subscription. If you are unsure whether you are paid up or think that your membership has lapsed please check by emailing membership@chelseasupporterstrust.com

Light refreshments will be provided.

Directions to the Hollins Suite can be downloaded here.

The agenda is reproduced below and can also be downloaded here.

The standing orders for the AGM can be downloaded here.

Candidate manifestos are available to download here.

The draft accounts and annual report will be circulated to members by email in advance of the meeting.

Chelsea Supporters Trust logo

Chelsea Supporters Trust 2018 AGM

Registered office 11, St. Catherine’s Road, Winchester, Hampshire SO23 0PP

Registered with the FSA: 31940R

Notice is hereby given that the Annual General Meeting of the Chelsea Supporters Trust will be held at 14:00 on Sunday 19th of August 2018 at the Hollins Suite, West Stand, Stamford Bridge, Fulham Road, London, SW6 1HS.

AGENDA (please see accompanying notes for further information)

        1. Welcome and apologies
        2. Chairman’s Report – overall report on Trust issues and accounts (to be circulated, with accounts, to members by email in advance of the meeting)
        3. Secretary’s Report
        4. 2018 Annual Survey – summary of results
        5. Board Elections
        6. Motions from the CST Board
          6.1 Board Elections
          6.2 Approval of 2017/18 Accounts and Use of Independent Examiner
          6.3 Chelsea Supporters Trust affiliations
          6.4 The Future of Stamford Bridge
          6.5 The Future of Chelsea Pitch Owners
          6.6 Safe Standing
          6.7 Atmosphere Concerns
          6.8 Ticket Pricing and Availability
          6.9 Fixture Scheduling
          6.10 Membership of Safety Advisory Group
          6.11 Ticket Touting
          6.12 Stakeholder Engagement
          6.13 Football in the Community
          6.14 Club Heritage
          6.15 Supporters Club Ticket Allocations
        7. 6.16 Supporter Liaison Office
        8. 6.17 Supporter Safety
        9. Any Other Business
        10. Close 

By order of the CST board Paul Jeffrey, Secretary 

ACCOMPANYING NOTES TO THE AGENDA

Voting

No voting will take place at the AGM itself. Instead, voting for both the board elections and motions raised at the AGM will take place in the two weeks following the conclusion of the AGM. The voting will take place online through SurveyMonkey. On the next working day following the AGM (Monday 20th August 2018), members will receive an email containing a unique link to SurveyMonkey where they will be able to vote in the Board elections, and in favour or against motions raised at the AGM. Voting will close on

Elections

The board elections will be contested as there are 10 candidates standing and 9 positions available. Individual positions on the board will be agreed by the board following completion of the election process. Voting will take place online in the 2 weeks preceding the AGM. By agreement of the candidates, the contents of a candidate’s manifesto are their sole representations. The candidate manifestos can be found at appendix 1 to this document and here [LINK]. They will also be available online for the duration of the election process. The manifestos will not be read out at the AGM, however, should a candidate wish to clarify any of the contents of the manifesto, they will be given the opportunity to do so.

Motions from the Chelsea Supporters Trust Board

Motion 1. Board Elections

As per paragraph 8.2 of the CST Election Policy, the highest placed candidates in terms of total votes as equal to number of places available for election declared by the Board shall be deemed elected. There are 10 candidates standing for 9 positions on the Board. The 9 candidates to receive the most votes will be elected.

The prospective Board Members are as follows (in random order):

  • Paul Hay
  • Theresa Magee
  • Chris Rayburn
  • David Chidgey
  • Robert Palmer
  • Henry Fowler
  • David Johnstone
  • Isabella Hislop
  • Cliff Auger
  • Dan Silver

Motion 2. Approval of 2017/18 Accounts and Use of Independent Examiner
The Chelsea Supporters Trust accounts for the year ended 31/5/18 are approved.  Provided revenue remains below £100,000 p.a., in line with accepted practise the Chelsea Supporters Trust Board should continue to appoint an independent examiner at the end of each financial year, rather than an auditor.

Motion 3. Chelsea Supporters Trust Affiliations

The Chelsea Supporters Trust should continue to affiliate to Supporters Direct and the Football Supporters Federation, work with these organisations as appropriate to further the interests of Chelsea supporters, and football supporters in general and take part in national and local campaigns as deemed appropriate.

Motions 4-17 are submitted to the membership following issues which arose in the 2017/18 season and/or were raised in a review of the results of the April 2018 membership survey. The background to a number of these issues, and details of progress in the past twelve months, will be contained in the 2017/18 Chelsea Supporters Trust Annual Report, to be circulated to voting members in advance of the AGM.

Motion 4. The Future of Stamford Bridge
The Chelsea Supporters’ Trust Board notes that the Stamford Bridge redevelopment project has been put on hold indefinitely. The CST board is mandated to continue to work with the club and other relevant stakeholders to ensure a commitment that supporters are at the centre of any further discussions about the future of the ground and that supporter opinion is properly and openly taken into account, with particular emphasis on the continued enjoyment of the match day experience, facilities and ticket pricing going forward.

Motion 5.  The Future of Chelsea Pitch Owners
The Chelsea Supporters’ Trust Board re-affirms its support of and commitment to the aims and importance of the Chelsea Pitch Owners (CPO) in the continuation of Chelsea Football Club at its home, Stamford Bridge. With recent developments relating to the postponement of the development of a new ground on the site of Stamford Bridge, the ‘Board’ actively encourages all members of the ‘Trust’ to buy shares and become a Chelsea Pitch Owner, to safeguard its long-term future. It is mandated to continue to work with the CPO board, and other appropriate bodies, to ensure that the CPO remains relevant to future generations of supporters and to encourage the increasing accessibility of shares to supporters of all ages and backgrounds to expedite this.

Motion 6.  Safe Standing

The Chelsea Supporters’ Trust Board congratulates the work of the Football Supporters Federation and other Supporters Trusts in the developments around the introduction of safe standing this year. The Chelsea Supporters’ Trust Board is mandated to continue to support and contribute to the united effort of fans groups to see the introduction of safe standing in the top three tiers of English football. With particular emphasis on Chelsea the Chelsea Supporters’ Trust Board is mandated to press the Club to take a leading role in the support of safe standing and to introduce safe standing sections at Stamford Bridge as soon as is practicable, in line with national developments on the introduction of pilots for safe standing.

Motion 7. Atmosphere Concerns
The Chelsea Supporters’ Trust Board is mandated to continue to work with the club and other supporters groups looking to improve the atmosphere at Stamford Bridge, as appropriate and to encourage the club to continue dialogue with supporters in respect of ‘singing sections’, flag and banner displays and other supporter driven initiatives to encourage atmosphere in the ground.

Motion 8. Ticket Pricing and Availability
The Chelsea Supporters’ Trust Board is mandated to pursue the issue of fair ticket pricing and ticket allocation for home and away, as well as matters including, but not limited to, rearranged fixtures, away fan travel and stewarding/policing, through whichever channels they deem appropriate. These channels include, but are not necessarily limited to, Chelsea FC; the Premier League; the Football Association; relevant television companies; other Supporters Trusts; the Football Supporters Federation and Supporters Direct.

Motion 9.  Fixture Scheduling

Due to the increasing cost and inconvenience to match going supporters caused by the short notice of Premier League games rearranged to suit the television companies, more notice needs to be given for such rearrangements, published announcement deadlines need to be strictly adhered to and the potential for away supporters to use public transport should be a key consideration when compiling fixtures and anomalous fixtures (e.g. midweek trips to the other end of the country) need to be minimised or eradicated. 

The Chelsea Supporters’ Trust Board is mandated to work with the Football Supporters Federation, other supporter’s trusts and appropriate bodies, inside and outside football, to vigorously campaign for supporter impact to be a key criterion when Premier League fixture schedules and television picks, are drafted.

Motion 10. Membership of Safety Advisory Group
The Safety Advisory Group (SAG) is a statutory council-led committee set up under the Safety of Sports Grounds Act 1975. The Chelsea SAG has representation from the London Borough of Hammersmith and Fulham, Metropolitan Police Service. British Transport Police, London Fire and Emergency Planning Authority, London Ambulance Service, St John’s Ambulance Service, the Sports Ground Safety Authority and Chelsea FC. It meets twice a year to discuss relevant issues with regard to Chelsea Football Club. After representations to the local council in late 2015, the Chelsea Supporters Trust now have the opportunity to review the SAG agenda, submit items for discussion and review the meeting minutes. The Chelsea Supporters’ Trust Board believe, while this is progress, there is no valid reason whatsoever why full membership should not be granted and are mandated to push for this.

The Chelsea FC SAG Terms of Reference can be downloaded here

Motion 11.  Ticket Touting
The Chelsea Supporters’ Trust Board is mandated to use its involvement with the relevant authorities with a view to reducing the activities of ticket touts in the Fulham Broadway area before Chelsea home games and to participate in campaigns designed to achieve this. It is also mandated to work with organisations represented on the SAG to assist in educating potentially vulnerable groups in the perils of purchasing tickets in this way, or through using unofficial on-line ticketing organisations.

Motion 12. Stakeholder Engagement
The Chelsea Supporters’ Trust Board has made some progress since its inception in terms of building relationships with relevant stakeholders at a local and national level. The board is mandated to build on this work and to develop relevant effective working relationships with Chelsea FC; Hammersmith and Fulham Council; Local Members of Parliament; Metropolitan Police Service; British Transport Police; Premier League; Football Association; relevant broadcasting organisations; the Department for Culture, Media and Sport and other bodies as deemed appropriate. Where deemed to be more effective (e.g. with the Premier League, FA, broadcasting organisations and DCMS), these relationships are to be built working in conjunction with other supporters trusts or other appropriate organisations.

Motion 13. Football in the Community
The Chelsea Supporters’ Trust Board is mandated to participate in and support appropriate activities designed to promote football, Chelsea FC and its supporters in the community local to Chelsea FC. This could, for example, take the form of charitable work or through supporting specific supporter based campaigns as they arise.

Motion 14. Club Heritage
Building on the Brompton Cemetery Chelsea Graves project, the Chelsea Supporters’ Trust Board is mandated to work with the club, club historian Rick Glanvill and other appropriate bodies/individuals to identify appropriate projects to reflect and enhance the club’s heritage.

Motion 15. Supporters Club Ticket Allocations
The Chelsea Supporters’ Trust Board has had representations from supporters clubs in the UK and abroad with regard to the perceived unfairness of the ticket allocation by the club to different categories of supporters club. They are mandated to work with affiliates, and other supporters clubs.

Motion 16. Supporter Liaison Officer

In the UEFA Supporter Liaison Officer (SLO) Handbook, the SLO role includes the following responsibilities: being a bridge between the fans and the club; informing supporters of club decisions and communicating the fans’ point of view to the club; and building relations with fan groups and initiatives as well as with police and security.  At many Premier league and Football league clubs the role is independent and effective, seen as representing the supporter perspective in dialogue with the club.

The Chelsea Supporters’ Trust Board firmly believes that a fully-independent SLO, with no conflict of interest, representing supporter interests and no other, is essential in properly fulfilling the UEFA remit and optimising effective supporter dialogue. The Chelsea Supporters’ Trust Board is mandated to continue dialogue with the club, and other appropriate bodies, to encourage Chelsea FC to look at making the SLO position independent in line with other Premier League clubs.

Motion 17. Supporter Safety

The Chelsea Supporters’ Trust Board is mandated to engage in dialogue with the club to ensure that the safety of our supporters traveling abroad is adequately considered and of an appropriate level. By doing so we hope to allow shared experiences from other supporters’ trusts from their trips to similar locations so that lessons can be learnt on issues such as travel arrangements, ticket collection, policing, stewarding, security, as well as access and egress of stadium.

Further Pre-Match Collections for Hammersmith and Fulham Foodbank

A big thank you to supporters who have donated food and money at our collections for Hammersmith and Fulham Foodbank at the past two home games. Chelsea Supporters Trust will be continuing to collect donations before the Chelsea v Southampton game on Saturday 16th December and the Chelsea v Bournemouth game on Wednesday 20th December.

The Foodbank gives three days of emergency food to local individuals and families in crisis. As well as receiving 3 days supply of food, clients who attend any of the 3 foodbanks in the local area also received professional advice and a listening ear. They anticipate to provide 80,000 to 100,000 meals to local residents this year.

If you are able to, we would be grateful if supporters could consider donating to the collection, which will be located at the cfcuk stall,  before the match, opposite the Fulham Broadway Shopping Centre on the Fulham Road. Whilst all donations will be gratefully received, the Foodbank is in particular need of the following items:

  • Tinned Fruit
  • Tinned Vegetables
  • Tinned Meat
  • Long Life Milk
  • Long Life Juice
  • Rice
  • Tinned Rice Pudding/Sponge Pudding
  • Tinned Tomatoes/Pasta Sauce

They have also politely requested that donations of baked beans, tea and pasta are avoided as these items are in good supply at the Foodbanks.

For further information about Hammersmith and Fulham Food Bank, visit their website or find them on Facebook and Twitter.

Chelsea Supporters’ Trust Notice of Election 2017-2018

  1. The Board Election will coincide with the CST Annual General Meeting which will occur on the same date. 
  2. Voting for the election will commence in the form of an online poll following the close of the AGM and will continue for two weeks thereafter. 
  3. The election will be overseen by an independent Electoral Management Group (EMG) consisting of the CST Secretary, a member of the CST and an independent representative. For details on election policy, please contact the Trust Secretary by emailing secretary@chelseasupporterstrust.com
  4. There will be nine (9) positions to be elected onto the Trust Board. Candidates will be elected without portfolio and the Board, once elected, will decide on the positions to be held by each elected Board Member. 
  5. A person wishing to stand for election must:
    1. Be a fully paid-up member of the Chelsea Supporters Trust;
    2. Be nominated by one other fully paid-up member of the CST;
    3. Complete a nomination form correctly and accurately, following the guidance outlined on the form;
    4. Submit a candidate statement which will serve as a manifesto and be circulated to all members of the CST eligible to vote;
    5. Return the nomination form and candidate statement no later than 2300 BST on Friday 28th July 2017. Any nomination forms returned after this time will not be admitted.
    6. Decisions over the validity of nominations shall be a matter for the EMG. Any decision by the EMG not to accept a nomination as valid will be notified to the candidate as soon as practicable, whereupon the candidate may, if appropriate, take steps to rectify the situation.
    7. The decision of the EMG is final. Any complaints made to the EMG concerning the result of the election must be made no later than three working days after the close of the poll. Any complaint after this time shall not be admissible.

Completed nomination forms should be returned to the Chair of the EMG via email secretary@chelseasupporterstrust.com or by post to:

Chair of Electoral Management Group, Chelsea Supporters’ Trust, C/O 11 St. Catherine’s Road Winchester Hampshire SO23 0PP
No signatures are required if emailing, but name and email address of both candidate and nominator must be stated and it must be sent from same email address as the one registered on the candidate’s CST membership record.

Chelsea Supporters’ Trust Annual Survey 2017

The Chelsea Supporters’ Trust has run an annual survey of its membership each year for the last four years.

It provides a crucial benchmark and snapshot of what Chelsea Supporters think about the club they support on key issues such as the running of the Club; Ticket prices and access; Kick-Off times; Loyalty Points; the Stadium Redevelopment and Temporary move; Atmosphere and performance on the pitch.

The results of this survey are presented by the Chelsea Supporters’ Trust board in a meeting with members of the Chelsea FC board with a view to influencing how the club deal with the issues that matter to supporters most.

In addition, the survey results provide a mandate to the Trust that is a true representation of supporters’ views by enabling us to know how you feel about the core issues affecting the Club and to track your concerns.

It is arguably the most important thing that the Trust does each year to ‘make your voice heard’.

For the first time we are opening the survey out to all Chelsea supporters in the UK and Overseas in order to canvass as diverse an array of opinions and views as possible.

Please click on the link below and answer the questions in the survey so we know how you want the Trust to work and the areas that you want to see improved at the Club.

The survey takes approximately 20 minutes to complete and will run until 30th June.

Enter the survey here

Good Sense Prevails

Many Chelsea fans, and the wider football community, will have read about the case of an autistic lad, a passionate Chelsea supporter, who was recently caught in possession of two flares on his way to see Chelsea play at West Ham. More of the background to the story can be found here.

David Hislop QC, acting for the young lad, has asked us to pass on his thanks, as the next stage of the process continues….

Good Sense Prevails

The support from Chelsea fans all around the world in answer to a plea for assistance by an autistic Chelsea fan who faced a Football Banning Order was immense. Hundreds of emails, over two thousand tweets. Together with that support, the support of the Chelsea Supporters Trust and the Football Supporters Federation the court today was persuaded to conditionally discharge our young fan for six months and the Police and Crown Prosecution Service were further persuaded to withdraw their application for a Football Banning Order on the basis of a voluntary agreement to counselling from the Football Supporters Federation and an agreement to supervision at future matches. Our fan and family are overwhelmed by the support from the Chelsea supporters community. A special thank you.

The battle now continues to deal with the ban the CFC have imposed pending further investigation and representations. We hope that ‘good sense’ continues to prevail.

David Hislop QC

KTBFFH

Chelsea Supporters Trust AGM 13th August 2016 Podcast

The podcast of the Chelsea Supporters Trust Annual General Meeting held at The Copthorne Hotel, Stamford Bridge on Saturday 13th August.

IMG_4029

Tim Rolls was in the Chair and there were contributions from CST board members: Cliff Auger; Debs Coady; David Johnstone; Neil Beard; Celia Mindelsohn; Richard Weekes and David Chidgey as well as contributions from various CST members.

IMG_4031

On the agenda:
1. Welcome and apologies
2. Chairman’s report – overall report on Trust issues
3. Secretary’s report
4. Treasurers report
5. 2016 Membership survey – feedback of results
6. Board Elections
7. Motions from the CST board
7.1 Approval of 2015/16 Accounts and Use of Independent Examiner
7.2 Chelsea Supporters Trust affiliations
7.3 Stamford Bridge Redevelopment
7.4 Future of Chelsea Pitch Owners
7.5 Temporary Stadium
7.6 Atmosphere Concerns and Safe Standing
7.7 Ticket Pricing and Availability
7.8 Kick-Off Times
7.9 Membership of Safety Advisory Group
7.10 Ticket Touting
7.11 Stakeholder Engagement
7.12 Football in the Community
7.13 Club Heritage
7.14 CST Annual Membership Renewal date
8. Any other business